There are a couple of reasons why you might have trouble logging into your account. Here are several possible solutions for your problem: Are you sure that you have chosen the right server? You need to choose the server you registered on, if you want to log into the game. If you are unsure which server you are registered on, please check your registration confirmation mail. Please also note that our game is available in several languages. So please make sure that really have selected the US-American version, or that you indeed are registered on the US-American version. If you are certain that you have chosen the correct URL and server, please verify thatyou have entered your login name and password correctly. There should be no unnecessary spaces. These may have been added accidentally, if you have copy/pasted the password.Also note that the password is case-sensitive. So please check that you haven't accidentally turned on your key lock. In case forgot your password, please use the option "forgot password", and you'll automatically be sent a new one. Use that one, to connect to the game. You can later on change it in your in-game Profile. If you don't receive the email with your new password, please check your Spam-Folder. Please also note that your login name may differ from your user name (depending on the game you are registered on). Your user name is the name that is displayed within the game, in order to connect to the game, you need to use the login-name.We also run nightly backups some time between 2 and 5 am CET/CEST (Central European (Summer) Time). If you're experiencing issues at that time of day, it's likely they are just temporary. Try again a bit later! If you are still unable to connect to the game, please contact us again, if possible, by giving us the exact error message you receive when trying to log in!. Qui trovi la risposta alla tua domanda su Zoo 2: Animal Park. Consulta le domande che sono apparse, o cerca una domanda specifica.. The company “upjers GmbH” offers to get acquainted with an interesting adventure game ” Zoo 2: Animal Park “created for devices running on the Android .